Unique user experience with effectivity and simplicity in focus!
Highly optimized for any platform, you can now work everywhere!
Roadside is the No. 1 Case Management software in the world and the focus has always been to optimize your organization.
Roadside is not only a tool, but an entire workflow to help you assist your customers when they encounter a problem on the road. Our product allows you to record proper documentation of both the problem and the solution.
With our own custom map system we can display all workshops connected to our Roadside platform, the operator can easily use the map to locate, search and activate a workshop close to the case. And to make it even easier we integrated the GPS location of the servicevan so that the operator can see the current location of the mechanic.
Our workflow helps the operators to get information they need in real time, with live updates we make sure that the customers get the exact help they need. The case manager is built with productivity in mind.
Statistics are always usefull information, therefore we provide the operators with statistics when ever needed such as cases per month, what case type takes most time, total sales etc.
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To help the operator we added click to call buttons all over Roadside. So that the operator easily can get in contact with both suppliers and customers.
All information in Roadside are owned by our customers and can easily be exported to both PDF and XLS (Excel) format.